When working for an airline partner, we at HAE GSSA truly view ourselves as part of the principal’s business.


When working for an airline partner, HAE GSSA truly view itself an intrinsic part of the principal’s business. We become product, network, commercial and sales experts in the territory appointed.

We offer sales, operational and customer service to your clients. We target yield, load factor and constant improvement to give the airline maximum opportunity in the given market. We support this through our own web based sales portal which drives our reporting, administration, booking, finance and administration.

Interline Partnership/Agreements

Additionally, by utilising our skills and working within the HAE divisions, HAE can create new business opportunities and revenue streams for our airline partners. HAE deploys a focused strategy of non-conflicting products by introducing interline partnerships giving access to new markets.

GSSA Services

Sales & Marketing
  • Local external and internal sales force with an active customer base
  • Pricing, yield management and accurate forecasting
  • Comprehensive market intelligence and analysis
  • Detailed competitor profiling
  • Detailed and regular management information feedback
  • Regular multimedia client interaction
  • Customer events
Operations & Customer Service
  • Cargo reservations
  • Capacity management and optimisation
  • Flight handling and trucking (RFS) supervision
  • Skilled, experienced and dedicated cargo operations employees
Finance, Accounting and IT
  • IATA CASS membership and processing
  • Full accounting, financial administration and credit control
  • Latest IT and state-of-the-art booking systems
  • Claims handling